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Support

Help for families, accounts, privacy, and launch questions.

For support, email support@nurra.app. Final production support channels can be added before launch.

Account and family setup

Questions about accounts, family circles, invitations, roles, and parent access.

Subscriptions and plans

Help with Free, Premium, Family+, billing language, and app-store availability.

Privacy and deletion

Requests for privacy rights, data deletion, account deletion, and child safety guidance.

Module support

Questions about tasks, school, pets, health records, safety, budget, or other Nurra modules.

What to include

Send enough context without exposing private family data.

  • The email address associated with your Nurra account, if applicable.
  • The family, module, or plan area involved, such as Tasks, School Hub, Health Records, Pets, or Subscription.
  • The device type, platform, and app version if the issue is app-related.
  • Screenshots only when they do not expose child, health, location, emergency, payment, or private family information.

Start organizing family life today

Bring your family, routines, care, safety, and responsibilities into one calm place.

Nurra is built for parents who want more than scattered reminders. It is the operating system for modern family life.